Privacy Policy & Terms | JIOLandscaping

Effective Date: July 7, 2025
Company Name: JIO LANDSCAPING

At JIO LANDSCAPING, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how you may contact us regarding your personal information.

By using our website or submitting a form through our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you contact us, request a quote, schedule a service, or submit a form on our website, we may collect the following information:

First and last name
Email address
Phone number
Service address or project location
Message or details about the service you are requesting
Any additional information you choose to provide

We may also collect basic website usage information, such as pages visited, browser type, device information, and general analytics data, if our website uses cookies or similar tools.

2. How We Use Your Information

We use the information you provide to:

Respond to your inquiries
Prepare estimates or service recommendations
Schedule appointments or on-site visits
Provide landscaping, lawn care, outdoor maintenance, indoor renovation, or related home services
Communicate with you about your request, project, appointment, or service
Manage billing, payments, and customer records when applicable
Improve our website, customer service, and business operations
Comply with legal, administrative, or security requirements

Service times, project timelines, and prices may vary depending on the scope of work, property conditions, materials, labor, weather, access to the service area, and other project-specific factors. Final pricing and timing will be confirmed during the hiring or scheduling process.

3. Service Address and On-Site Work

Because JIO LANDSCAPING provides services at homes, properties, and other customer-requested locations, we may use your address to evaluate the service area, provide an estimate, schedule a visit, complete the requested work, and communicate with you about your project.

We do not use your address for unrelated purposes.

4. Photos, Videos, or Project Images

In some cases, photos or videos of a property, yard, garden, work area, or completed project may be useful for estimates, documentation, service planning, or quality control.

We will not intentionally publish identifiable photos of your property for marketing purposes without your permission.

5. How We Share Information

We do not sell your personal information.

We may share limited information only when necessary to operate our business, including with:

Employees, team members, or contractors who help provide the requested service
Website, email, scheduling, payment, or customer management service providers
Vendors or suppliers when needed for your project
Legal, regulatory, or security purposes when required by law
Business advisors, accountants, or administrative service providers when reasonably necessary

Any information shared is limited to what is reasonably necessary for the purpose of providing our services or operating our business.

6. Data Protection

We take reasonable steps to protect the personal information submitted through our website and business communications. However, no website, online form, email system, or electronic storage method can be guaranteed to be completely secure.

We encourage customers not to send sensitive personal information through website forms, such as Social Security numbers, bank account information, passwords, bank account details, or other highly confidential information.

7. Data Retention

We keep personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and support legitimate business operations.

When information is no longer needed, we may delete, archive, or securely dispose of it according to our business needs and applicable requirements.

8. Your Privacy Choices

You may contact us to request that we update, correct, or delete your personal information, subject to any legal, billing, administrative, or business recordkeeping requirements.

To request access, correction, or deletion of your information, please contact us at:

Email: info@jiolandscaping.com
Phone: +1 (630) 780-2047

We will review your request and respond within a reasonable time.

9. Marketing Communications

If you choose to receive updates, promotions, or communications from us, you may request to stop receiving them at any time by contacting us directly or following any unsubscribe instructions provided in the message.

We do not use your contact information for unrelated marketing purposes without a reasonable business purpose or your consent where required.

10. Cookies and Website Analytics

Our website may use cookies, analytics tools, or similar technologies to understand how visitors use our site and to improve the user experience.

You may be able to disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

11. Third-Party Links

Our website may include links to third-party websites, social media pages, maps, payment platforms, or other external services. We are not responsible for the privacy practices, policies, or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

12. Children’s Privacy

Our services are intended for adults and property owners, tenants, or authorized representatives requesting landscaping or home-related services. We do not knowingly collect personal information from children under 13 years of age.

If we become aware that we have collected personal information from a child, we will take reasonable steps to delete it.

13. State Privacy Rights

Depending on your state of residence, you may have certain privacy rights regarding your personal information, such as the right to request access, correction, or deletion.

If you would like to make a privacy-related request, please contact us using the information listed in this Privacy Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

JIO LANDSCAPING
923 Nightshade Ln. Shorewood, IL 60404